In this Privacy Policy you will find all the relevant information applicable to the use we make of the personal data of our Enopoint customers and users that you will use to interact with us.

We are transparent about what we do with your personal data, so that you understand the implications of our uses and the rights you have regarding your data. We make all the information included in this Privacy Policy permanently available to you, which you can consult whenever you want, and you will also find information about each processing of your personal data as you interact with us.

Some names we will use in this Privacy Policy: when we talk about our platform, we generally refer to our website www.enopoint.pt which you used to interact with us.

We invite you to read our full Privacy Policy below to fully understand how we will use your personal data and the rights you have in relation to it.

1. Who we are

Enopoint is a registered trademark at the National Institute of Industrial Property, owned by the company Enovalor, Agro-Turismo, Unipessoal, Lda, headquartered at Rua Mariano de Carvalho 2040-243 Rio Maior, registered in the Lisbon Commercial Registry under the corporate identification number 506753000, hereinafter referred to as "Enovalor". It is a company engaged in agricultural activities; grape production and transformation into wine; retail sale of beverages; provision of accommodation and food services; organization of social events such as weddings, baptisms, colloquiums and conventions; wine gallery, shop, bar and academy; organization of workshops and seminars; and professional training.

We treat your personal data as joint controllers for the processing and protection of your data.

Data Protection Officer's email address: enoturismo@enopoint.pt

2. Why we use your data

We are legally entitled to process your data for various reasons. The main one is that we need to process it for the execution of the contract you agree to enter into with us when making a purchase, or even to obtain a quote (pre-contractual obligations) or to use some of our services or features, although there are other reasons that legitimize our use of it, such as the interest in answering your questions or the consent you give us to send our newsletters, among others.

Depending on how you interact with our Platform, that is, depending on the services, products or features you wish to enjoy, we will process your personal data for the following purposes:

2.1. To fulfill requests or orders you make through Customer Service channels, we only process the personal data that is strictly necessary to manage or resolve your request or order.

2.2. For marketing purposes. This purpose includes processing your data primarily for:

- By consenting to receive news and communications from Enopoint, we will process your personal data to manage this request, including sending personalized information about our products or services through various means (such as email, MMS or SMS).

In this regard, please keep in mind that this data processing does not involve any analysis of your user or customer profile to determine your preferences and, therefore, which products and services are most suitable for your needs when we send you information.

Remember that you can request cancellation of this service at any time and free of charge, simply by sending us an email to enoturismo@enopoint.pt

- To carry out promotional actions (for example, to send your list of saved items to the email address you provide).

- By participating in any promotional activity, you authorize us to process the data you provide to us for each promotional activity and to communicate it through various means such as social networks or on the Platform itself. In each promotional activity you participate in, you will have access to the terms and conditions where we will give you more detailed information about the processing of your personal data.

- We inform you that your personal data for these purposes will be kept for 10 years after obtaining your consent, and you may, as mentioned above, request the deletion of your data by emailing enoturismo@enopoint.pt.

2.3. Functionality and quality analysis to improve our services. If you access our Platform/website, please be advised that we will NOT process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to improve it.

Furthermore, on certain occasions we MAY conduct quality actions and surveys aimed at understanding the level of satisfaction of our customers and users and identifying areas where we can improve; however, you will be informed in detail about any eventual processing of your personal data.

3. What data do we use?

Depending on the purposes for which we process your data at any given time, as explained above, we need to process certain data, which will generally be, as appropriate, the following:

- Your identification details (e.g., your name, address, tax identification number, contact details, etc.);

- Economic and transactional information (for example, your financial data if you wish to apply for financing to purchase our products);

- Commercial information (for example, if you subscribed to our newsletter),

- Information about your likes and preferences.

- Remember that when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as mandatory, as this is data that we need to be able to provide the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to take advantage of these services or features.

4. Who we share your data with

We will share your data with service providers who assist or support us, whether they are Enovalor's own companies or external collaborators with whom we have an agreement, and they may be located in Portugal or abroad.

To fulfill the purposes indicated in this Privacy Policy, it is necessary for us to give access to your personal data to Enovalor entities and to third parties that support us in the services we provide to you, for example:

Financial institutions;

- Technology service providers;

- Providers and collaborators of logistics, transportation and delivery services;

- Service providers related to customer support;

Partners and service providers related to marketing and advertising;

- For service efficiency reasons, some of the providers may not belong to [insert name], but they are all located within the European Economic Area. We inform you that when transferring your data to third parties, we protect ourselves with adequate safeguards and always maintain the security of your data.

5. Your rights

You have the right to access, rectify or delete your personal data. In some cases you also have other rights, for example, the right to object to our use of your data or the right to data portability, as explained in detail below, and you may request the deletion of your personal data at any time by emailing: enoturismo@enopoint.pt.

We are committed to respecting the confidentiality of your personal data and guaranteeing your right to exercise your rights. We determine that you can exercise your rights free of charge by writing to us at the email address enoturismo@enopoint.pt, simply informing us of the reason for your request and the right you wish to exercise. If we deem it necessary to identify you, we may request a copy of an identification document.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

- Request access to the data we hold about you.

- To ask that we correct the data we already have.

- Request that we delete your data to the extent that it is no longer necessary for the purpose for which we need to continue processing it, as explained above, or when we are no longer legally authorized to process it.

- Request that we cancel or limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend data processing or keep it beyond the necessary time when you need it.

- If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time by sending us such a request to the following email: enoturismo@enopoint.pt.

When our legitimacy for processing your data is your consent or the execution of the contract, as explained above, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that you can transmit it directly to another entity without hindrance from us.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you that you have the right to lodge a complaint with the data protection supervisory authority: the National Data Protection Commission, located at Av. D. Carlos I, 134 – 1.º 1200-651 Lisbon. Telephone: +351 213 928 400 – Fax: +351 213 976 832 – e-mail: geral@cnpd.pt.

6. Legitimacy

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, as explained in the table below:

6.1. Manage your registration as a user of the website/platform

The processing of your data is necessary in accordance with the terms governing the use of the Platform. In other words, to make a contact request on the Platform/website, we need to process your personal data, otherwise we would not be able to manage your registration or fulfill your requests.

If you decide to use our website or access it through a social network, the reason we are authorized to process your data is the consent you give when authorizing the transfer of your data through the social network or website.

6.2. Development, fulfillment and execution of the purchase and sale or service contract.

The processing of your data is necessary for the conclusion of the purchase and sale or service provision contract with you.

Some data processing related to the purchase process will only be activated if you request or authorize it, such as the storage of payment data (accounting documents) for obtaining financing.

In these cases, the basis for processing your data is your own consent. We consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that processing this data is positive for all parties involved when a purchase payment is made and, in particular, for you, as it allows us to take measures to protect you against fraud attempts by third parties.

6.3. Customer Support

We believe we have a legitimate interest in responding to requests or questions you may have through the various available contact methods.

We understand that processing this data is also beneficial to you, as it allows us to assist you appropriately and respond to requests, conduct customer service surveys, and even present products that may meet your needs.

When you contact us, in particular for incident management related to your order or the product/service purchased through our website/platform, the processing of your data is necessary for the conclusion of the purchase and sale contract, as well as pre-contractual obligations, and stems from your consent.

When your request relates to exercising the rights we inform you about below, or to complaints related to our products or services, what legitimizes us to process your data is the fulfillment of our legal obligations.

6.4. Marketing

The legal basis for processing your data for marketing purposes is the consent you freely give us, for example, when you agree to receive personalized information through various means, or when you accept these terms and conditions.

7. Data retention period

The retention period for your data will depend on the purposes for which we process it, as explained below:

7.1. We will process your data for as long as you maintain your registered user status (i.e., until you decide to cancel your registration).

7.2. We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including any returns, complaints or claims associated with the purchase of the particular product or service, and we have set a period of 3 years.

7.3. We will process your data for as long as necessary to fulfill your request or order.

7.4. We will process your data until you cancel your subscription or request the deletion of your data by sending us an email to [specify email] requesting the deletion of your data regarding the sending of newsletters. If you do not do so, we will retain your personal data for this purpose for 10 years.

Regardless of whether we process your personal data only for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it properly maintained and protected for as long as liabilities arising from the processing may arise, complying with the legislation in force at any given time. When each of the possible actions expires, we will delete the personal data.

8. Information about cookies

We may use technologies such as "cookies" to record session information, collect visits, and access details of our web page, which allows us to continue improving our services and providing better and more useful features to our website users.

8.1. What are they?

Cookies are small text files that a website, when visited by a user, places on their computer or mobile device through the internet browser. The use of cookies will help the website recognize your device the next time you visit. We use the term cookies in this policy to refer to all files that collect information in this way.

If you have accepted the recording of cookies in the browser software you use on your device, the cookies embedded in the pages and content you have viewed may be temporarily stored in a specific space on your device. In this location, they will only be readable by the issuer of the cookies.

8.2. Acceptance/Rejection

The storage of a cookie on your device is optional. You can change your choice at any time using the options provided by your browser software.

If you do not agree to their use, you should not continue accessing our website after the cookie alert. When you refuse cookies, we have implemented a "refusal" cookie, which allows us to remember your choice, so as to avoid asking you on each visit whether you wish to accept or refuse cookies.

8.3. Why accept cookies?

When you visit the website www.enopoint.co.uk, these cookies will record certain information stored on your device. This information is essential to ensure the functionalities provided and serves, in particular, to suggest products to you based on the items you have already selected during your previous visits, thus allowing you to benefit from better navigation on our website.

8.4. Your browser settings

Cookie management settings depend on each browser and can be found in your browser's help menu.

9. Changes to the privacy policy

Enopoint reserves the right to make any changes or corrections to this notice as it deems appropriate. Please check this page regularly to review the information and check for any updates.

When the change in question is significant in relation to your privacy, you will still receive a message to your email address so that you can review the changes, evaluate them and, if necessary, object, canceling any service or functionality.